Getting Started – ZT231
The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab. IMPORTANT! Do not connect your printer to a computer yet! If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.” If necessary, follow these recovery steps before proceeding to Step 1. 1. Download and install the recommended Windows Printer Driver v10. Download the driver from the DOWNLOADS tab.Follow the instructions for Installing the Drivers and Running the Printer Installation Wizard. 2. Connect the printer. Connect the printer to a USB port on your computer.Connect the printer to your wireless network (Wi-Fi).Connect the printer to your network through the Ethernet port. 3. Load media (media usually means labels, but it also includes tag stoc
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The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the DOCUMENTATION tab.
IMPORTANT! Do not connect your printer to a computer yet!
- If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.”
- If necessary, follow these recovery steps before proceeding to Step 1.
1. Download and install the recommended Windows Printer Driver v10.
- Download the driver from the DOWNLOADS tab.
- Follow the instructions for Installing the Drivers and Running the Printer Installation Wizard.
2. Connect the printer.
- Connect the printer to a USB port on your computer.
- Connect the printer to your wireless network (Wi-Fi).
- Connect the printer to your network through the Ethernet port.
3. Load media (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).
- You can watch the English video. Some non-English videos are available in the VIDEOS tab.
- The media settings must match the actual media that you are using.
How to identify the media type
4. When using thermal transfer media, load the ribbon
- You can watch the English video. Some non-English videos are available in the VIDEOS tab.
- How to find out if you have thermal transfer media?
Do a media scratch test. - This printer uses a ribbon coated with ink on the outside. How to find out which side of the ribbon is coated?
Perform an adhesive test or a ribbon scratch test
6. Calibrate ribbon and media sensors.
- When changing the size or type of media.
- If printing issues are observed, such as skipped labels, vertical image/label drift, or ribbon out or media out errors.
- You can watch the English video. Some non-English videos are available in the VIDEOS tab.
7. The printer settings must match the actual supplies that you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software or Windows Printer Driver v8.
